Support
We're here to help. Find answers below or reach out directly.
Frequently Asked Questions
Open the app, tap the member icon in the top-right corner, and select "Invite member." Enter the person's email address and share the invite link via text, email, or any messaging app. The invited person must sign up using the same email address that was specified in the invitation.
Go to settings and select "Add child." You'll receive a code that your child can use to join the family group with a restricted account. Child accounts are managed by parents and have limited access to certain features.
Go to the member's profile in settings and select "Convert to account." This generates an invite code that the person can use to sign up with their own email and password while keeping all their existing events and data.
Use the view icons at the top of the screen to switch between Week Flow, Day View, Month, and Year views. You can also toggle compact mode for a denser layout that shows all family members without horizontal scrolling.
Go to Settings → Calendar Sync. You can connect Google Calendar, Microsoft Outlook, Apple Calendar (iCloud), or any ICS calendar feed. Events from connected calendars will appear alongside your family events.
You can set push reminders on any event — choose from minutes, hours, or days before the event starts. Make sure notifications are enabled for Famnly in your device settings. Each family member receives their own reminders for events they're part of.
Mark any event as "featured" to pin it with a floating countdown visible to all family members. Great for birthdays, holidays, trips, or any event the whole family is looking forward to.
Create shopping lists manually or generate AI-powered meal plans that automatically create grocery lists. You can link lists to events, and when it's time to shop, focus mode keeps your screen on and organizes items by category.
Map out school-free periods, vacation blocks, trips, and childcare coverage in one visual timeline. Add notes, assign pet care, and share the plan with your family. Finalize when everyone agrees.
Go to Settings → Theme. Choose from multiple color themes and toggle between light and dark mode. Your theme preference syncs across your devices.
The free tier lets you create a family calendar with yourself and one managed member. Famnly Pro unlocks unlimited members, invitations, calendar sync (Google, Outlook, Apple, ICS), recurring events, all-day events, featured events with countdowns, chore tracking, vacation planner, AI meal planning, grocery lists, and more. You can try Pro free for 7 days.
Subscriptions are managed through your device's app store. On iPhone, go to Settings → Apple ID → Subscriptions. On Android, open Google Play → Payments & subscriptions. You can upgrade, downgrade, or cancel at any time.
Open the app, go to the subscription screen, and tap "Restore purchases." This will check your App Store or Google Play account for any existing subscriptions and reactivate them.
Yes. Sign in with the same account on any device and your calendar, lists, and settings sync automatically. Famnly works on iPhone, iPad, and Android.
Go to Settings → Family → Leave Group. Your personal account remains active, but you'll lose access to the group's shared calendar and data. If you're the only parent, you'll need to transfer ownership or delete the group.
Yes. Go to Settings → Delete Account. This will permanently remove your account and all associated data. If you are the only parent in a family group, the group will also be deleted.
All your data is permanently deleted, including events, lists, comments, and uploaded images. Profile pictures and event images are removed from our servers. This action cannot be undone. If you were part of a family group, your events and contributions are also removed from the shared calendar.
Contact Us
Can't find what you're looking for? Reach out to our support team and we'll get back to you as soon as possible.
hello@famnly.com